Yes, this is critically important. Your assigned NRS Consultant works directly with you, learns your business, understands your compliance program and over time feels like an extension of your staff.
NRS provides a small firm feel with large firm scale. If your designated consultant is out of office or on-site with a client and you have an urgent request, we have a deep bench of consultants that can help respond to timely inquiries.
Some consulting firms out there have a call center like model and we feel it is flat out wrong.